The Original Pooper Scooper
622 Savage Ct, Longwood, FL 32750, United States
4.9
69 reviews
8 comments
MJWQ+HW Longwood, Florida, USA
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Monday: 7–19
Tuesday: 7–19
Wedneasday: 7–19
Thursday: 7–19
Friday: 7–19
Saturday: Close
Sunday: Close
Tuesday: 7–19
Wedneasday: 7–19
Thursday: 7–19
Friday: 7–19
Saturday: Close
Sunday: Close
This company is really good. They take their time to work on my backyard plus always cordial and nice to anyone they see there. Will keep working with them and recommend them 100%.
After I finally emailed them politely notifying that I'd like to cancel service, they apparently read it but didn't reply. They decided to abruptly stop providing service visits without any explanation, even though I already paid for the remainder of the month.
With all of that being said, there's plenty of other companies in the area that provide the same cleaning service. Find a different one that actually values their customers, business, and provides quality cleaning.
Adding this edit to my original review since I don't have an option to reply: the business stated that they have continued providing service on Tuesdays but that is simply not true. It's currently Wednesday and I have not had any service provided either yesterday or at all this week. The only way they could have provided service is if they didn't notify me, which they are supposed to for every visit. There's also slim chance I'd miss them in that case because I work from home, obviously with a dog (that barks at everything), and have cameras on my property to confirm that was not the case.
Original Review: I have had the exact same situation as Andrew F.
Charlie was amazing! ALWAYS on time, always communicating and never blew me off. Since then, service has been non existent. Promises of better service and weekly date of service.. which never happened. I received 2 services last month, and ZERO this month!
If they are as unorganized with their staff as they are their customers.. then its no wonder why Charlie quit!
I have recently hired a different service and so far, so good!!!