ARIUM Coconut Creek

Apartment is cool, leasing office is absolute dog shit… Initial money order during move in was stolen and never applied, being overcharged by SimpleBill for electric because I was supposed to have my own FPL (wasn’t told this when I first moved in, simple bill was mandatory). Paying a trash fee via rent cafe AND simplebill totaling over $300 in extra charges I paid, which I did NOT receive help for when I consistently contacted the office. Leasing office tows cars for construction without 24hr notice to tenants (at owners expense). Emails they send stating “park at location on map” have no map or attachments. I’m not the type to ever complain via reviews but after sending MULTIPLE messages to the office managers via voicemail, email, etc. I guess I can help future tenants. My overpriced 2/2 is cool but honestly the leasing office staff is super sketchy and should probably be investigated. Not professional at all

I really do not recommend this place. It’s deceiving to the eye but all you’re paying for is a fresh paint job. These pictures are just an example of what you see constantly.
The grounds are absolutely disgusting and full of garbage. There seems to be no grounds maintenence whatsoever and trash just piles up everywhere.
The list goes on.
I heavily heavily do not recommend it.

THE WORST PLACE TO LIVE!!!!!! NO ONE ANSWERS THE PHONE, YOUR CALLS WILL NOT BE RETURNED, AND NO REPLIES TO EMAILS! I've lived here going on 3 years now and I must say it's been nothing but a stressful experience. Out dated units and yet they've increased the rent all in one $750 with only 2 months notice. Please take your time and look elsewhere or be sorry like ME. Worst choice I've ever made was ignoring the reviews. Thankfully whenever Andrea is working you'll be able to reach someone but she's only one person and has no authority, but she's really sweet and does what she can. However, good luck with trying to get in touch with management!!! I've been left messages since July and still have not heard anything from them. Yet they'll address each and every notice with " Dear valued residents" The only thing they value is your MONEY AND RENT BEING PAID! This place is anything but peaceful and I wouldn't recommend it to my worst enemy. When the new company merged over they were very helpful in the beginning lol of course. Eventually their true nature was exposed and now everything is all about FEES AND MONEY! SO MANY FEES THAT I'VE LOST TRACK OF WHATS WHAT! And no one can explain which fee is for what and whom it's going to. Valet trash fee that is never picked up, Ach fee for paying online and additional fees depending on what form of payment you use. 3 flights of stairs with no elevator and still paying $2,300 plus each month on a single household income! Folks save yourself the stress and burden and seek elsewhere.

Do you like roaches and being overcharged for substandard living conditions? If so, this is the place for you!

This place is trash. Doesn’t deserve even 1 star. I’m soo disappointed with the living standards here. No one answers phones or emails. You show up to the office and all they do is apologize and make excuses. My bathroom has been out of commission for almost a month. I’m tired of the excuses and lies. Please don’t move here. Save your money and time.

I've been here for three years, my old kitchen has been damaged like 10 times, I demand a new kitchen and they can't send it, I started paying 1,500 and now I pay 2,300 and they can't fix things, everything is very old here and infested with roaches... but the lobby is extremely modern

I’m a previous tenant here I lived here for a year it was okay living here pricey for what I was paying but it was okay. valet trash isn’t a consistent thing. but overall it’s okay. the only issue I can say I really had here was I moved out 3 months ago & still haven’t received my deposit and I’m getting a run around for it. If you plan on moving & your not in a rush weigh your options.

*****This was written about 5 months back ****Great community and Staff. This staff respect the needs of their resident and is very prompt in providing maintenance or any issues concerning your rental.

Hopefully it will remain this way.. And it didn’t!! New property manager with dictatorship mentality. The parking here is horrible. You have to try and make it home before 8pm for a parking space. Today I contacted the resident relations sue/ Susan and her first response e was you need to spake with management not asking if I did.

When you as a black woman expressing your grievances you are now combative and disrespectful. her behavior was nonchalant****It really baffles me to know you are not living here for free and the disrespect . Rent is 2400 and if you are late 2645. I am really trying to phantom why some management companies are so rude to residents.. Get IT TOGETHER .. LIFE IS ALREADY STRESSFUL- STILL WAITING ON MAINTENANCE REPAIRS SUBMITTED 12 days NOW