ABC Fine Wine & Spirits
725 Bald Eagle Dr, Marco Island, FL 34145, United States
4.7
145 reviews
8 comments
X74G+74 Marco Island, Florida, USA
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Monday: 9–21
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–21
Sunday: 11–19
Tuesday: 9–21
Wedneasday: 9–21
Thursday: 9–21
Friday: 9–21
Saturday: 9–21
Sunday: 11–19
There's even some good pretzels and fatty snacks so if you are like me and want to pound a 12 pack of Miller light wile chewing on some sausage sticks this place has it all.
No matter who you are there's something here for you, let's face it, we all have something in common, the love for a good time fueled by alcohol
The situation did place me in a logistically odd spot, so I just stood in the spot and waited. As I was walking up to the register initially, I had placed a jar of queso dip on the counter next to the register. I did not give it a 2nd thought, but will admit a box was sitting on the counter. I had no idea about the purpose of the box, thought the counter was a reasonable place to put an item and will note that the 2nd register was less than 3 feet away w/ another employee able to see this dubious jar insight.
As I am waiting for my turn and looking the other direction from the register, I hear a loud noise. I turn around, 2-3 feet away from the counter, and see the queso jar broken on the floor. The employee had shuttled the box across the counter to give to the customer. Instantly, the employee who can only be described as a morbidly obese male, w/ dark hair and a ridiculous mustache had both facial expressions and body language that read he was upset. He looked down at the mess, sighed, stared at me and then walked away w/ out speaking to me or giving me any instruction.
After minutes of waiting and no other employee providing direction, I went to the 2nd register and started checking out. At this time, he returns w/ a broom and pan. He looks at the woman checking me out at the 2nd register and asks if she is checking me out. She confirms, he shakes his head w/ frustration and mumbles under his breathe f*cking idiot.
Admittingly, I did not respond kindly to his comment. Note: I had spoken 0 words at anytime to this point. He then looks at the woman checking me out and asks if she charged me for the queso dip and she said no. His reply was literally that she should have charged me. I was not within 3 feet of the jar, I did not drop the jar, I did not know that the counter was used as a launch pad to transfer items to customers and thought he had seen the jar and/or saw me put it on the shelf.
We exchanged unfriendly words to each other. I was bewildered and angry, so left my credit card in the building. As I am nearing my vehicle, he walks out w/ the credit card and has a last word. Again, I respond w/ unfriendly banter. All the while wishing, I was not an adult and could have punched him in the mouth w/ out fear of legal recourse.
I have shopped at the store occasionally over the years w/ trips to Marco. I have never had a problem to this point. However, never have I been treated so rudely as a paying customer. This guy is a clown and should not be in any position that requires interface w/ customers.