Only waited approximately 10 mins for the bus. When it arrived it was shift change!! So had to wait another 5 mins or so for the new shift driver to do his inspections and the one getting off to do his log book before we could leave. Both were very polite and apologetic and quick to get us going!! We did have to ask for help before arriving at our gate and the attendants were very helpful and always with a smile. Very "Disney"!!
J F
Wait times to grand Floridian was 45 minutes most people I talked to said they had same issues. Not much else to talk about when your have to wait for so long.
Erika Makkas
Information that bus stops every 20 min, but it took more than 45 min for our bus. If you are lodged in All Stars resort, be prepared to wait for bus.
Teresa Brown
We took the buses from our resort to the parks and the Springs and were very pleased with the service. The drivers were always friendly and helpful with questions that we had. The buses are always warm or cool depending on the weather and the seats are comfortable and we always felt safe! We would highly recommend taking the buses while traveling throughout the properties! We had great experiences.
Conor Akker1 year ago
Horrid layout, to get to 2/3's of the bus stops you need to go all around the station, which can easily lead to a missed bus. If you try and cross at any other point the staff are either rude or confusing and sending us to the complete other end on the station that is impassable.
Gail Sawrie1 year ago
Lots of wonderful shops, restaurants, and entertainment.
Richard Adams10 years ago
Disney Bus Transportation severely broken. Waited nearly an hour at the Riviera for a 10 min ride to Disney Springs while other busses sowed and waited while no one border them and left multiple times. Now the same is happening at Disney Springs for the return to the Riviera.
Frank Abignale10 years ago
So the past few nights my rating would’ve been a 4/5. That’s part of why tonight was a huge problem. We’re staying at Pop Century and have been going to Disney Springs after the parks close the past few nights for dinner. Before tonight there was at most 10-15 people waiting in front of us and it was manageable. Well, we get there tonight and for some reason there are hundreds of people waiting to get back to the same resort as us and very few busses coming. We opted to use an Uber instead of waiting for 2+ hours. What’s frustrating about taking an Uber from Disney Springs is the designated Uber area is on the opposite side as the bus pickup (deliberate). Disney continues to force you to use the services they provide and those services continue to be unreliable. They have the money to fix these problems but I doubt they will. The only advice I can give others from this experience is don’t be surprised when you have to Uber back to the resort because the bus line is magically 2-3 hours long when it’s been 10 minutes the past few nights. Also, on a side note, they told us we couldn’t walk across a road to a gas station for a close pickup from an Uber because, well, it’s Disney and they want to have a monopoly on transportation services. “You can’t cross this road” we were told by security guards. I have 2 feet and know I could’ve very well crossed that road.
