Team Enoch Dallas

The pro came to help me fix a pendant light. This guy definitely knew what he was doing. A previous company had installed the light incorrectly and it was no longer working. He helped me take care of everything and I am more than satisfied with the entire experience.

Team Enoch is a company who stands behind their work. In December 2020, I contracted them to install a pair of four-ton and two-ton Goodman HVAC and gas furnace systems. While the four-ton has been working flawlessly for the past 20 months, the smaller one has had refrigerant leaks. They have sent technicians to service that unit twice in the past two summers, but unfortunately the condenser gave in completely in August 2022. They honored the warranty and replaced the condenser with a brand new one the next day. All these services are free of charge. Great business practice.

My AC went out on the weekend. I called and they were able to send someone the same day, while others the next day or in 3 days.

Robert my technician was very helpful, tested the system, found the root cause and had us up and running quickly. He did look for all the ways we could maximize the system and get it running the most efficiently. He did suggest a cleaning and would have a quote sent, but no other hard selling.

Like all of my experiences with Enoch’s other departments, they were responsive, nice, and got the job done. Very happy customer!

I am very pleased with the professionalism and outstanding service that I received from Robert my on site tech support. I will recommend Team Enoch to family and friends. Robert did an excellent job on taking care of my AC. Robert not only completed the job but clean up and made sure unit working properly. I also thank the customer support team for their quick response.

Robert from Enoch was amazing! He was honest, helpful, and gave instructions on what we need to do to keep our HVAC running smoothly. I felt he was genuine and he really cared about making sure me and my family was taken care of before he left. Great customer service and know-how. Will definitely be using them and will be requesting for him in the future! Thanks Robert!

Robert is one of the nicest Techs. He showed up within minutes of texting me that he was on his way to my home. He was very thorough, kind and helpful with my AC concerns. And he made sure everything worked properly with my AC unit, inside and outside, before saying that he was finished with his work. Robert explained all of the work that he accomplished and it helped me understand why certain things had to be done. I have used Team Enoch several times… Even to purchase a new unit and I recommend them to my friends and family.

Enoch is always my first choice for home repair and they never disappoint. Today was no exception, Robert was on site timely, fixed my issue and we even discussed a few options for better performance moving forward. Don’t hesitate to utilize this company for any of your needs!

Great experience! I hate having to use new companies but these people are awesome ! From the minute I called for help the office was amazing till when Luis arrived I felt at ease! He was able to answer all my questions and also help with all my future concerns. Everyone was super supportive and professional. Please know this is one super satisfied customer!