Farmacia Castelló Castelló C.B

Organized and professional. Every requirement in stock so far.

Be prepared to use a translator as noone speaks any English 🤓🤓

(Translated by Google) Total incompetence of the person who was in the establishment today serving the public. I go to the pharmacy with a medical emergency for a family member who needs a drug immediately and I cannot have a mask, asking the girl who was there for permission. Which in an incomprehensible way and with a totally out of place way decides not to attend me x not to carry it, without the right to reply or explanation of the situation. At that time there were no customers in the pharmacy and my distance when speaking with her has been from the entrance door and always with politeness, which she has not had. It really seems to me that people like this are facing the public. It should be noted that at the nearby pharmacy they attended me without any problem, notifying me that the mask was mandatory but giving priority to the emergency situation.

(Original)
Incompetencia total de la persona que se encontraba hoy en el establecimiento atendiendo al público. Acudo a la farmacia con una urgencia médica de un familiar que necesita un fármaco de inmediato y no puedo disponer de mascarilla pidiéndole permiso a la chica q allí se encontraba. La cual de una manera incomprensible y con una formas totalmente fuera de lugar decide no atenderme x no portarla, sin derecho a réplica ni explicación de la situación. En ese momento no había ningún cliente en la farmacia y mi distancia al hablar con ella ha sido desde la puerta de entrada y siempre con educación, cosa que ella no ha tenido. De verdad que me parece que gente así este de cara al público. Destacar que en la farmacia próxima me atendieron sin problema, avisándome de q era obligatoria la mascarilla pero dando prioridad a la situación de urgencia.

(Translated by Google) Very available and pleasant doctor, perfect service

(Original)
Doctora muy disponible y agradable, servicio perfecto

(Translated by Google) Very good pharmacy, I always find what I need, otherwise they ask for it and I have it in a day. They have parapharmacy, altogether very complete. The treatment is exquisite, they are very nice.
And the most important thing of all is the schedule, they don't close at noon, go at whatever time of day it is, it's open. All a success. I always buy there.

(Original)
Muy buena farmacia, siempre encuentro lo que necesito, en caso contrario lo piden y en un día lo tengo. Tienen parafarmacia, en conjunto muy completa. El trato es exquisito, son muy agradables.
Y lo más importante de todo es el horario, no cierran al mediodía, vayas a la hora que sea del día, está abierta. Todo un acierto . Allí compro siempre.

(Translated by Google) Terrible, they don't give me all the prescribed medicines because they can't find anything and I have to go back and stand in a huge queue while some employees walk around the pharmacy. very bad service

(Original)
Fatal, no me dan todos los medicamentos recetados porque no encuentran nada y tengo que volver y hacer una cola enorme mientras algunas empleadas se pasean porla farmacia. Muy mal servicio

(Translated by Google) Very good personal attention, but when there are queues or limited capacity due to covoñod, the queue leaves the pharmacy. There is a shift dispenser INSIDE in a space not visible from the outside and without signposting. In other words, be careful not to wait in line because it doesn't work, you have to skip it, go inside and take your turn.

(Original)
La atención personal muy buena, pero cuando hay colas o aforo limitado por covoñod, la cola sale de la farmacia. Hay un dispensador de turnos DENTRO en un espacio no visible desde el exterior y sin señalizar. O sea que cuidado con hacer cola que no sirve, tienes que saltártela, entrar dentro y coger turno.

(Translated by Google) An example of a business that goes at its own pace. And with people who are not usual, they don't care a bit about the same. If you don't go back there, it doesn't matter because someone else will come. You enter and see a few employees doing things to their roll, but only two serving and it already makes you think. They make you take turns like at the doctor, and then you think look how well organized they are. I wait and when it's my turn after 10 minutes, although there were only two numbers ahead, I go to the counter indicated on the screen and a girl tells me... oh wait, I've already started to attend to this lady, not a single "I'm sorry, I made a mistake when I called you on duty" or any other excuse to look good... He doesn't directly tell me, wait, I've already started with this lady. The issue is not waiting but that attitude and that unkind tone. Surely they are more friendly with regular customers, and with strangers, since they know you are passing through, they don't care.

(Original)
Un ejemplo de negocio quw van a su ritmo. Y con la gente que no es habitual les da un poco lo mismo. Si no vuelves allá tú, da igual porque ya vendrá otro. Entras y ves a unos cuantos empelados haciendo cosas a su rollo, pero atendiendo solo dos y ya te da que pensar. Te hacen coger turno como en el médico, y entonces piensas mira que bien organizados están. Espero y cuando me toca mi turno después de 10 minutos aunque solo había dos números por delante, voy al mostrador indicado en la pantalla y me dice una chica.... ah espera es que ya he empezado a atender a esta señora, ni un "perdona me he equivocado al llamarte al turno" o cualquier otra excusa para quedar bien... No directamente me dice, esperate que ya he empezado con esta señora. El tema no es esperar sino esa actitud y ese tono poco amable. Seguramente con los clientes habituales son mas amables, y con los desconocidos como saben que estás de paso pues les da igual.