Unicaja Banco

(Translated by Google) A worker told me that if I did not want to be charged for the maintenance of the account, what I had to do is take "rooms" to the entity, a shame.

(Original)
Un trabajador me dijo por tlf que si no quería que me cobraran el mantenimiento de la cuenta lo que tenía que hacer es llevar "cuartos" a la entidad, una vergüenza.

(Translated by Google) Very bad. I have been a customer for years and one day I went with €800 in coins to be exchanged for bills. They asked me if I had an account with them and I said yes. In the meantime, a friend of one of the workers appeared and told her not to worry that they didn't have to queue that she was attending her right now and she took out my passbook from the computer and told me that I had to go where she had opened my passbook in another branch and He made me go 2 km away with the coins so he could change them and put them in my account. A shame. And what about the cleanliness... There are two cobwebs in the entrance for several months

(Original)
Muy mal. Soy cliente desde hace años y un día fui con 800 € en monedas para que me lo cambiarán por billetes me preguntaron si tenía cuenta con ellos y le dije que sí. Entretanto apareció una amiga de una de las trabajadoras y le dijo que no se preocupara que no tenían que hacer cola que la atendia ahora mismo y saco mi cartilla del ordenador y me dijo que tenía que ir donde me había abierto la cartilla en otra sucursal y me hizo irme a 2 km con las monedas para poder cambiarlas y meterlas en mi cuenta. Una vergüenza. Y que decir de la limpieza... Hay dos telarañas en la entrada varios meses

(Translated by Google) VERY ROUNDFUL, THEY MAKE YOU SIGN THINGS WITHOUT READING THEM TO DECEIVE YOU, THEY ARE WHITE GLOVES THIEVES. DO NOT SIGN ANYTHING WITHOUT READING IT BEFORE, ALSO SIGN IT IN FRONT OF YOUR LAWYER... OR ELSE YOU WILL BE DECEIVED.

(Original)
MUY SINVERGÜENZAS, TE HACEN FIRMAR COSAS SIN LEERLAS PARA ENGAÑARTE, SON LADRONES DE GUANTE BLANCO. NO FIRMEIS NADA SIN LEERLO ANTES, ADEMAS FIRMARLO DELANTE DE VUESTRO ABOGADO... O SINO TE ENGAÑARAN.

(Translated by Google) The attention in this office is terrible. I call this office by phone to make an appointment to have my new ID scanned and it tells me that I have to go to my office. I tell him that my office is far away and this office is next to me and he insists that no, that I go to my office. Then I tell him that I will find out if this procedure can be done in any office and if it is not the case, I will file a claim and then he gives me an appointment. It is shameful!!! With attention like this they make you want to take the money from this entity and take it to others where they do take good care of you (which is what I am going to do). I don't give it one star, what a desire to work they have...

(Original)
La atención en esta oficina es pésima. Llamo por teléfono a esta oficina para pedir cita previa para que digitalicen mi nuevo DNI y me dice que tengo que ir a mi oficina. Le digo que me pilla lejos mi oficina y esta oficina la tengo al lado e insiste que no, que me vaya a mi oficina. A continuación le digo que me informaré si ese procedimiento se puede hacer en cualquier oficina y como no sea así le pondré una reclamación y entonces me da cita. Es vergonzoso!!! Con una atención así dan ganas de sacar el dinero de esta entidad y llevártelo a otras donde si que te atienden bien (que es lo que voy hacer). No le doy ni una estrella, menudas ganas de trabajar que tienen....

(Translated by Google) We have made an appointment several times and when we go they say that the person who makes these arrangements is not there. A shame, it seems they don't want to work. They also send you to other branches when they feel like it. We will not make a claim, but we plan to change banks.

(Original)
Ya van varias veces que pedimos cita y cuando vamos dicen que la persona que hace esas gestiones no está. Una vergüenza, parece que no quieren trabajar. Al igual te mandan a otras sucursales cuando les apetece. No pondremos reclamación, pero tenemos pensado cambiar de banco.

(Translated by Google) AN IMPOSSIBLE SHAME THAT THEY PICK UP THE PHONE

(Original)
UNA VERGUENZA IMPOSIBLE DE QUE COGAN EL TELEFONO

(Translated by Google) Terrible customer service, everyone is a hit and that was going to change an account to this office, no desire to work, and to top it off a worker eating pipes.
They have managed to remove the account.
Painful

(Original)
Pèsimo trato al cliente, todos son pegas y eso que iba a cambiar una cuenta a esta oficina, ningunas ganas de trabajar, y para rematar una trabajadora comiendo pipas.
Han conseguido que quite la cuenta.
Penoso

(Translated by Google) They wanted to charge me 5 euros for paying the school insurance of 1.20.

(Original)
Me quisieron cobrar 5 euros por pagar el seguro escolar de 1,20.