PANDORA

(Translated by Google) Poor service, felt like a beggar, the seller is not interested in selling, did not voice special offers, it's a pity, no joy from shopping

(Original)
Плохое обслуживание, чувствовала себя попрашайкой, продавец не заинтересован в продаже, не озвучал спецпредложения, очень жаль, никакой радости от покупок

I do not know about online shopping, but service was very good and I really like product quality and prices as well!

(Translated by Google) I do not advise you to buy online, letters to the support service are ignored, 3 attempts to order amulets were in vain. Half of the product is not in stock, although it is present on the web page of the store. You will be prompted to select a replacement product, when you do this, the desired product will again be out of stock, but you will be informed about this not immediately, but the next day. And this can go on indefinitely, until you get bored or your letters begin to be ignored. Of the pluses - the goods are beautiful, of high quality, money for goods that are not in stock (if you immediately paid for the purchase) is returned quite quickly, 3-4 days.

(Original)
Не советую покупать он-лайн, письма в службу поддержки игнорируются, 3 попытки заказать амулеты оказались тщетными. В наличии нет половины товара, хотя на интернет-странице магазина он присутствует. Вам предложат выбрать товар на замену, когда вы это делаете, нужного товара снова не окажется в наличии, но об этом вам сообщат не сразу, а на след.день. И так может продолжаться бесконечно, пока вам не надоест или ваши письма начнут игнорировать. Из плюсов - товар красивый, качественный, деньги за товар, которого нет в наличии (если вы сразу оплатили покупку), возвращают довольно быстро, 3-4 дня.

(Translated by Google) Good product, bad service. It is sad that such money is invested in marketing, quality, recognition, but all this collapses on the unprofessionalism and tactlessness of sellers.
I asked about the availability of the sizes I needed and the ability to order or report their appearance on sale - the whole process dragged on for several weeks and six letters, the last of which was the laconic "we can not help you."

(Original)
Продукция хорошая, обслуживание катастрофически плохое. Печально, что вкладываются такие деньги в маркетинг, качество, узнаваемость, но все это рушится о непрофессионализм и бестактность продавцов.
Задавала вопрос о наличии нужных мне размеров и возможности заказать или сообщить об их появлении в продаже - весь процесс затянулся на несколько недель и шесть писем, последним из которых стало лаконичное "мы не можем вам помочь".

(Translated by Google) Terrible service. I came to buy a gift for my friend, but the saleswoman gave me such a look that I lost the desire to be in that store at all. + did not respond at all when I asked the questions of interest. So I left and bought the gift elsewhere, where I was treated with respect and kindness.
I do not recommend.

(Original)
Šaausmīga apkalpošana. Ierados draudzenei nopirkt dāvanu, bet pārdevēja uzmeta tādu skatienu, ka pazuda velme vispār atrasties tajā veikalā. + vispār nenāca pretī, kad uzdevu interesējošos jautājumus. Tā arī aizgāju un dāvanu iegādājos citur, kur pret mani izturējās ar cieņu un laipnību.
Neiesaku.

Products are good, but customer service and online store is very far from being perfect. Order is canceled after almost 2 weeks of waiting (so you won't get present on time even when ordering beforehand). As excuse you get 50% discount code, which you can't actually use to order same goods, because of conflicting sales campaign on website.

Online shop is a disaster!
I purchased the charms in November, but had to return some. At the end of May I still haven't received the refund and my emails are being clearly ignored.
Worst experience despite the fact I used to be a loyal customer of Pandora before this incident.

(Translated by Google) Service is terrible during covid. I ordered a ring, it was too small. Pandora will refuse to change it. And it takes 2 months to contact them..

(Original)
Covid laikā apkalpošana ir briesmīga. Pasūtīju gredzenu, tas bija par mazu. Pandora atteicàs to mainīt. Un lai ar viņiem sazinātos paiet 2 mēneši..