Consular Department of Ministry of Foreign Affairs of the Republic of Latvia

Very good service, awesome doctors, great location.

Polite

(Translated by Google) The institution has not been working on Wednesdays since July, information is not updated in Google! I came to certify the documents, it's closed. I called the number indicated in Google, the girl picked it up, she was extremely unkind and rude. He very politely asked to update the information in Google, to which he received an answer: contact Google yourself, these are their problems, we have all the correct information on the site!

(Original)
Учереждение с июля месяца не работает по средам, в гугле информация не обнавлена ! Приехал заверять документы, закрыто .Позвонил по номеру указанному в гугл, подняла девушка, была крайне не преветлива и груба . Очень вежливо попросил обновить информацию в гугле, на что получил ответ : связывайтесь сами с гугл, это их проблемы, у нас вся правильгая информация на сайте !

Can not contact via phone during their official working hours.

Service is not great but can the work get done as I know! There are 2 doors u need to go for the second door (photos attached) go early as possible starting their services at 9.00 am

Extremely unprofessional, rude and poor service.
On the official website is mentioned that is it possible to call for inquiries in Latvian and English languages.
I made a call choosing English language and a person who picked up started to attack me and forcing to speak Latvian language only.
This is absolutely unprofessional, inconvenient for me and this is their primary duty to speak the language they offer.
I received very rude answers and comments about me not speaking Latvian language. Only after I reminded him that the call is recorded and it is absolutely unacceptable the employee changed right away and finally switched to English language with me.

I can’t imagine more rude service than that from the official ministry especially. You sure you’re in the 21st century?

STAY AWAY FROM THESE UNACCEPTABLY RUDE EMPLOYEES.

After one month of waiting they have canceled my reservation because of new Covid restrictions and didn't make a new appointmentz so I have to wait one more month. It is just unbelievable that something as simple as document legalization might take so long.

(Translated by Google) The rudeness of the workers is just 100 out of 10, such work only in the bazaar maximum.

(Original)
Грубость работников просто 100 из 10, таким работать только на базаре максимум.