Auto noma Ambercar

TERRIBLE RENTAL SERVICE
• Delivery to door (costs €10) was 1 hour late. Trip start delayed.
• Didn't contact me prior to delivery to find out the address.
• Driver forgot to record exterior damages. Asked me to take pictures and sent him when we were already en route.
• No one appeared to take the car back at the appointed time. I had to call myself and find out they will be 50 minutes late.
• After 50 minutes they informed me they will be late for another 2.5 hours. Asked me to go and pay the parking (will be refunded).
• Didn't get the security deposit back at the promised time. Had to ask to to figure it out.
• Also only 100km included in rental price, you should pay to get the extra.

I was unsatisfied with it being unorganized. It was a little pricey for Eastern European country but not only that they try to scam you with any money they can. On the day of when we picked up the car, the inspector only checked the outside of the car and market up everything but never did he once check the inside. While we were on the road we started to notice a few things that was unsanitary/unclean on the inside... the last owners had left their water bottle under the seat, the cup holder in the back seat was dirty with coffee spilt everywhere and the carpet underneath your foot was dirty. It was our fault for not checking the interior and told the inspector. On the day of return, they tried to charge us extra for finding the residue from the drivers before luckily Anika found a way to resolve the situation.

Renting cars for more than 5 years with 20+ more companies worldwide,
the worst experience by now will be SIA "Ambercar".

Have nothing to say about the car and the person who delivered it, vehicle clean in and out, delivered on time and in professional manner. Would be a good option for people who wants to rent affordable good car and not a small boring vehicle offered by airport with the same price.

First of all want to say that their website "adds" some extra charges if you are not careful enough, you might not see these extras if you not counting everything yourself, in my case it was the child seat which I wasn't asking for but the website was adding it automatically so I couldn't remove it while booking online, I booked vehicle through the chat and the price difference between booking it online and with person was around 80 EURO..! (been told that there are works on the website, but by reading more reviews here I see that I'm not the only one who been dealing with this)

Second thing delivery to the airport out of their working hours cost me 50 EURO, I didn't pay attention on this before I paid, I would say this is my problem, but just to let you know that if your plane arrives late be ready to pay 1 days rent price...
Been renting with the other Latvian companies, this usually costs around 10-20 EURO if delivered late hours.

What I didn't like the most: Of course I been informed that the car has to be returned in the same condition as been collected (diesel amount, cleanliness in and out) and I treated this with respect as this is absolutely normal thing all the companies practising and so did I, had to leave the car at the car park next to the airport, washed and filled FULL fuel tank (got sure that it's not possible to put more fuel) at the petrol station just before the parking, later next day I got an EXTRA bill for missing diesel for 9.78 EURO, which is 3.9L in their words. After this I texted them in Whatsapp explaining the situation, response was rapid and I been told that this will be sorted and agreed with the manager.
After this I been contacting them everyday for three days, they wasn't answering my messages and didn't pick up the phone until today I been said again that I have to pay this bill as the petrol was missing..

Of course this is first and the last time I'm using the company, would never recommend this to any friends or family. There are more cheap options with the better attitude for the clients.

Avoid this service. Looks as scam.
Car was booked and fully prepaid, but late at night came rejection.
No one answers the contact phone number.
Money is reserved on card and plans are broken.
Trying to make a chargeback.

Great service, the staff was very helpful and understanding! The rented car was great and was brought to airport perfectly on time. Easy process to receive and deliver the car, will definitely use the service again and recommended.
Thank you!

Good place for rent car👍
Many different cars for every taste and excellent prices🤝

I don't know what the authors of the other reviews are talking about. I didn't had any problems what so ever. Renting car everytime I am in Riga. This summer I rented for almost 3 month.
100 km/day it is a normal practice in Europe if you rent from the private rental company.
Any global or private company will record the body of the car.
They will find a car in your price range. Very helpful staff.

Total scam - keep a good distance off! Otherwise, make detailed pictures and register every single scratch on a rented car or else they will charge for a whole part repainting, claiming that it was you who did the damage. Cars are also in poor condition and are kept on a low maintenance.