SEB Spices filiāle

(Translated by Google) That's all right :)

(Original)
Viss kārtībā :)

I had to wait in a line around 1h to get assistance.
Receptionist serves people without calling numbers on the screen.
New system installed at the check-in does not give you a printed number, just a number on the screen, so anybody can cheat and cant check it.
In addition i was waiting all the time with 2 kids. I was explained that priority is for new clients, but what about existing ones? Seems like the bank do not give a thing about it.

In comparison to other banks:
-You have priority with kids;
-some of the tasks can be done online in other banks, but not in Seb.

There is clearly big big lack of organizational understanding in the bank and the clients, especially existing ones, are the ones to live withat disorder. I have closed my account in Seb and not coming back to the bank which does not care of its customers.
I hope my review will make you think about it, at least.

Super slow customer service! Avoid!!!!

(Translated by Google) If you want everyone to hear your conversations with a bank representative, be sure to come to this branch. The bank representative who will ask her colleague: when are we going to lunch? Both Latvian citizens who will tell you that I have the same serial number as you. Bank employees do not know any procedure related to contracts. If you indicate that you want to conclude 2 contracts, then it can only be done twice on separate days. Because bank employees do not know what they are doing and always go to consult with their colleague. For lunch. But it's a cool bank.

(Original)
Ja gribi lai visi dzird tavas sarunas ar bankas pārstāvi droši nāc uz šo filiāli. Bonusa tevi traucēs gan bankas pārstāve kura savai kolēģei prasis: kad ejam pusdienās? Gan Latvijas pilsoņi kas tev pateiks ka man ir tāds pats kārtas numuriņš kā tev. Bankas darbinieki nezin nevienu procedūru saistībā ar līgumiem. Ja norādi ka gribi slēgt 2 līgumus tad tas ir tikai un vienīgi izdarāms ar divām reizēm atsevišķām dienām. Jo bankas darbinieki nezin ko dara un visu laiku iet konsultēties ar savu kolēģi. Par pusdienām. Bet tā jau forša banka.

(Translated by Google) Because office hours are written differently on the Internet but work differently. He should be working by 8pm at the moment but I'm looking at the branch for about 30 minutes and it's closed. Think more about getting your customers to work.

(Original)
Jo darba laiks ir rakstits savadak interneta bet strada savadak. Viņam šobrid butu jastrada lidz 20.00 bet es jau ka 30 min skatos uz filiali un ta ir slegta. Vairak padomajat par to ka savus klientus pabridinat par darba laikiem.

(Translated by Google) It's a malaise to sit and wait for a modern bank branch to start working. Don't waste time, go to another bank to pay. Believe me, it will be much faster.

(Original)
Tas ir vājprāts sēdēt un gaidīt kad moderna bankas filiāle sāks strādāt. Netērējiet laiku, aizejiet uz citu banku samaksāt. Ticiet man, tas būs daudz ātrāk.

(Translated by Google) Super no one was in a hurry. If time is precious, I do not recommend coming here.

(Original)
Super neviens nesteidzās. Ja laiks ir dārgs uz šejieni nākt neiesaku.

(Translated by Google) Worst bank in Latvian, never use it. I think he's next.

(Original)
Худший банк в латышатнике, никогда им не пользуйтесь. Думаю он следующий на выход.