着物お手入れ つるや

(Translated by Google) I have used it several times. He was a good shopkeeper who was very enthusiastic about his work. I was having trouble with the stains on my kimono, but I was able to talk to them directly, so I was able to leave it to them without worrying. I was satisfied with the finish.

(Original)
何回か利用させて頂きました。とても仕事熱心な人の良い店主さんでした。着物のしみで困っていたのですが、直接相談する事が出来て、とても安心しておまかせする事が出来ました。仕上がりも満足でした。

(Translated by Google) There is a sense of security because you can discuss cleaning and repairing while consulting with your husband.

(Original)
ご主人と相談しながらクリーニングや直しの相談ができるので、安心感があります。

(Translated by Google) You taught me many things and were kind to me.

(Original)
いろいろ教えていただき、親切にしていただきました。

(Translated by Google) I asked for a stain remover online.
It was terrible, so I was recommended an expensive type and went there. When it arrives, here it is
I think that beautiful things will come back.
When I opened it, there was a stain that couldn't be removed...
Paying tens of thousands of yen is the worst feeling.
I wanted you to let me know that it was not possible before shipping.
The exchange of e-mails is also impersonal and business-like.
I shouldn't have left my precious kimono.

(Original)
ネットでシミ抜きをお願いしました。
酷いので、高価なタイプを勧められ そちらにしました。 出来上がり 到着したら、こちらは
綺麗な物が帰って来ると思います。
開けると、落ち切れないシミがありましたと…
数万円払って 最悪な気持ちです。
出荷する前に 出来てない事を知らせて欲しかったです。
メールのやり取りも、人間味の無い業務的な物で
大切な着物を預けるべきでは無かったです。

(Translated by Google) I have used it twice.
Regarding stain removal, I consulted with the store about how much it would come off.
They discovered that my undergarment had been torn and taught me carefully how to repair it. I still want to use it.

(Original)
二回利用させていただいています。
染み抜きについてはお店の方とどのくらい抜けるか相談してさせていただきました。
襦袢が破れてしまっていたのを発見してもらい、丁寧に補修方法を教えていただきました。また利用したいです。

(Translated by Google) It will be finished firmly and beautifully. Gentle on kimono!

(Original)
しっかりと奇麗に仕上がります。着物に優しい！

(Translated by Google) I contacted them in advance to see if they could remove stains from my kimono, and brought in a few items. Judging from the results, it was a disgusting response, and it was a level that I would hate for the rest of my life.

Both my husband and I were unaffected. When I put out another kimono covered in stains, it was like, "I can't do this." I'm an amateur, so I don't know which stains are bad. I got angry at too much correspondence and said that it was enough. I was asked to fold the kimono that was put out on the small table by myself, and I watched the situation of being unskilled and confused. I felt miserable and could not stay there for even a second. Even so, my husband came out to the front of the house and watched me get into the car. It was so cruel that I wondered if I had been sprinkled with salt, and wondered if I had done something. I experienced the worst reaction of my life.

When I sent the kimono to a shop in Kyoto, it became beautiful.

(Original)
着物のシミ抜きが出来るかどうかで事前連絡し、数点持ち込みました。結果から言わせてもらうと、とにかく気分が悪い対応で、一生恨むレベルでした。

夫婦揃って、愛想のへったくれもなく、私が着物を出して広げたところ、『これは無理』。もう１つのシミだらけの着物を出すと『こんなん無理無理』。私は素人なので、どのシミがダメだとか分かりません。あまりの対応に私も腹が立ち、もういいですと言いました。小さなテーブルに出した着物を自分で畳むよう言われ、素人なものでモタモタしている様子を傍観。惨めな気持ちになり、その場に1秒も居れず、畳まずに抱えて逃げるように店を出ました。それなのに、主人は家の前まで出てきて、私が車に乗車するところまで見ていた。塩でも撒かれるのかと思うほど、私が何かしたのかと思うほど、あまりに酷い対応でした。人生で一番酷い対応を経験しました。

着物は京都のお店に出したところ、綺麗になりました。

(Translated by Google) This was my first request, but thank you for your kind response. I was worried that it would be very dirty and clean, but the detailed explanation was good and the finish was very satisfying. I would like to ask you again. Thank you again! !

(Original)
この度は初めての依頼でしたが丁寧な対応をしていただきありがとうございました。かなり汚れがひどく奇麗になるのか不安でしたが細かな説明もしていただき仕上がりも良く大変満足の行く仕上がりでした。またお願いしたいと思います。また宜しくお願いします！！