Phone Repair Centre
122 Queen St, St Marys NSW 2760, Australia
4.8
399 reviews
8 comments
6QMF+GQ St Marys, New South Wales, Australia
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Monday: Close
Tuesday: Close
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
Tuesday: Close
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
Thanks to All the Team of Phone Repair Centre.
I had amazing experiences with TWO CHUBBY guys.Absolutely amazing, I brought iPhone 6 and iPhone 11 a week ago, which was said it could not be repaired at any cost from well known repair centre at Sydney. They repaired within 3days and I got my precious data and phone back with me.
Thanks alot
The staff member immediately dismissed my complaint and said “there’s no way we did that, it can’t happen”... the guy was arrogant and dismissive, he then disappeared in the back for a couple of minutes, returned and said he didn’t see anything on the video.... He said he’d call the owner and get back to me... he got my number and name. But of course no one bothered to call me...so I returned this morning Wednesday the 2nd of November 2022. It was the same guy as yesterday, as soon as he saw me he rolled his eyes.. that’s the level of contempt these people have for their customers... I said no one called me and he said “there’s nothing to say”. Outrageous!!!!
You know, it’s not the cost to fix the back screen ($70)... that really upsets me.. it’s the disrespect, the dishonesty and the blatant disregard for any sort of ethical value.. SHAME ON THESE PEOPE AND THE OWNER!!!! They claim to be an AUTHORISED SAMSUNG PHONE repair shop... Well message to Samsung- is the sort of business you want to be associated with... they will LIE straight to YOUR customers faces , treat them like fools.. also he didn’t even fix the bubbling on gel coat- 10 minutes later it’s bubbling again!! USELESS!!
I should have known they were a bad business, on the Monday when I first walked to the store, a customer was arguing with a staff member about the agreed cost of some repair that had been done...
DO NOT TRUST: THE PHONE REPAIR CENTRE
at stmarys.