Brisbane Quality Roofing

Adam came to help us out by inspecting our roof and offering advice. He was so obliging and helpful! We greatly appreciate the time he took and the assistance he gave us.

Recommend, recommend, recommend! Adam was great to deal with, and Ryan, who undertook the restoration work was nice, friendly, professional and quick. He knew what he was doing and got in and did it. Our roof looks great as a result. Thanks guys!

Absolutely hopeless from start to finish. Adam talked the talk but couldn't deliver. I engaged his services for a leaking roof - after a roof inspection and discussion I decided that a full roof restoration was the best option based on Adam's advice.

There were multiple issues along the way due to poor communication with myself and his sub-contractors but also a lack of care in carrying out the work. Issues started with the roof cleaning process where leaves/dirt were pushed into my down pipes instead of being redirected - during the next heavy rain event this resulted in my gutters backing up and a considerable amount of water entering my house through the aircon unit (imagine a waterfall through your aircon system). Initially Adam didn’t want to take the blame for this and tried to claim that it was my fault and I should have had my storm water drains cleaned. Eventually he conceded and took steps to rectify the issue.

We also had a contractual issue where we discussed in person, email and text messages about re-pointing being carried out (which is also stated as a critical part of a roof restoration on Adam's website) yet it was not included in the contract and therefore not carried out. I take some blame for this as I should have read the contract more closely instead of taking Adam's word for it. I also had to do my own site clean up as his contractors failed to do so - these contractors along with being incompetent also smoked on site and left lunch rubbish lying around at the end of the day.

Ultimately, the big issue was after all the work was carried out and final bills were paid... my roof still leaked. Adam had failed to identify where the leak was and therefore failed to fix it. After clambering around on and in my roof I identified multiple cracked tiles that hadn't been replaced along with the main culprit which was located under the solar hot water system. Adam refused to acknowledge that this was his issue to fix so after a lot of back and forth I had to engage the QBCC to resolve this issue. I had to wait 5 months for a QBCC inspector to come out and during that time I had buckets in my roof catching water in order to avoid more internal damage to my house. Fortunately, once the QBCC were able to carry out their inspection, they ruled in my favour and Adam received a direction notice to fix the leak.

Adam received the direction notice and continued to be useless and after 3 weeks had still failed to organise a second party to lift the solar hot water system so the broken tile could be replaced. I had to ring around on his behalf to organise this to happen. On the day that this work was to be carried out, Adam did the absolute bare minimum and had to be prompted by the solar hot water company to replace other broken tiles that were subsequently found after lifting the system.

Ultimately this whole process took the better part of 11 months to be resolved and was one of the most painful experiences I've ever had. I'd give 0 stars if I could.

Adam and his team did a fantastic job on our roof. Would absolutely recommend them. They were speedy with fitting us in and the roof looks perfect. Thanks guys.

Absolutely amazing, could not recommend more! Adam was exceptionally quick in coming out, had very clear communication and gave me updates with regards to the weather (hit and miss rain at the moment) - Adam explained everything he checked as well as the "why's" and then proceeded to fix the issue whilst he was there because it was a simple fix. Absolute quality, efficiency and honesty.

Brisbane Quality Roofing responded to my call for assistance within 24hrs. The whole process has been timely, reliable, responsive with open communication and absolutely professional. No worries whatsoever. I have been very happy with both the process and the outcome. Well done Adam and your team of professionals.

I was utterly blown over with the professionalism of Adam and his team. From my first contact requesting a quote I felt I was being looked after all the way. Adam came out at the arranged date and time, carried out the inspection, forwarded his quote as per his promised time frame, then was in contact prior to works commencing to keep me in the loop with the person who would be carrying it out plus the date/time they would arrive. This left me feeling that everything was well under control of a professional organisation.
My roofer, Marcus, did an amazing job and also took care of the surrounds, leaving everything neat and tidy at day's end.
Overall, I would thoroughly recommend Brisbane Quality Roofing for any roof job. Very happy customer here!

Adam and his team at Brisbane Quality Roofing have done an incredible repair and restoration job on our tiled roof. They did a thorough job with an incredible finished product. I was really impressed with Adam's communication.
Thanks for all your work.