Oasis National Property

I have dealt with many properties in different countries and with many different agents. I have worked with Laura and the team for a few years and honestly, she is one of the best out there! No BS, she really cares about what she does and she is just a super nice person. Highly recommended!!

Jamie and Laura have been very friendly and easy to deal with while renting over the last two years. They respond to all emails quickly and any issues I’ve encountered have been resolved in a prompt manner. As a tenant I’ve had a great experience and would highly recommend them to anyone.

Highly, highly recommend Laura and the team as property managers. I have had my properties with Oasis since 2015 and at all times they have been professional, responsive to all of my concerns and have provided great advice.

I live interstate and it is great peace of mind to know that the property is in safe hands.

As an example of their proficiency, a few years ago I was required by the bank to get a rental appraisal for a rental property I was purchasing. Going through the purchase process can be a stressful period, and time is of the essence. Laura somehow managed to provide me with a rental appraisal, complete with two comparable properties, in under 5 minutes! It made the process so much easier for me.

I have dealt with a few property managers over the years but Oasis are by far the best I have worked with.

UPDATE: If you only read one review about Oasis NP, trust this one. Because when you have to unpick the expensive, frustrating mess that Oasis leaves you in as a landlord, don't say you have not been warned!

First, you can tell from the tone of OASIS' response, Laura the Director had actually spent way more time and energy in making up a bunch of excuses as to why they didn't do their job professionally than actually problem solve. She's a true professional, at lying that is!

If you want to pay an incompetent property manager with an attitude (aka Jamie) to do the minimal, over promise and under-deliver, plus end up doing everything yourself, then OASIS is the place for you to see your rental income go down the drain!

My apartment was water damaged in September 2021, OASIS property manager did not inform me until October 2021. It took them another month of delays to get 3 quotes for repairs in November 2021. Even in December 2021, I was still waiting on records from OASIS to lodge my claim.

I had to repeatedly chase up for inspection reports, photos and quotes to lodge my insurance claims. Basic record keeping that they struggled to provide. Because OASIS failed to provide these in a timely manner, my claims were delayed for months while I was losing rental income as the water damage escalated. OASIS simply DID NOT CARE in the slightest.

The tradespeople OASIS appointed were unqualified and negligent (See pictures of 2 Large holes that were cut in the walls of my apartment to fix a leak, yet OASIS claimed nothing needs to be fixed?!) I ended up organising tradespeople myself.

Since I changed management, I discovered there were other property damages costing thousands of dollars that Oasis had failed to report.
OASIS almost never pick up their phone. Best to find an agency that can afford to hire a receptionist to pick up your calls and attend to your queries.

My properties are now managed by a much bigger agency and I must say the service level is uncomparable, just a much easier and smoother experience. The advantage in a big agency is that if you are not happy with one property manager, there's always a back up. But in a small agency with one property manager, you are stuck. Trust me, you don't want to be stuck with the likes of Oasis.

Never in all my years of renting have I had a more supportive or communicative real estate agent than Laura. She was always incredibly friendly, accessible and responsive to any questions or issues we experience during our time at the property.

The thought of writing a review for a real estate agency would have been utterly foreign to me prior to our most recent rental experience, but Laura went so far above and beyond for us that singing her praises is the least I can do.

Simply an amazing Property Management company! Laura and her team managed my property from 2017 - 2022 and I couldn't be happier. I was never stressed about anything during the time I owned it. They are communicative, prompt at resolving anything urgent and can be trusted to source reliable tenants.

Highly recommend Oasis to anybody looking for a property management company

Absolute legends!! Not only is this the BEST real estate I have ever had to deal with in 7 years of renting, but both Laura and Jamie are incredible people and extremely professional!!! Highly recommend Oasis to anyone and everyone!! Thank you so much guys! ❤️🙏🏼

Hands down most amazing realestate! Jamie is on top of things and always wants the best for his tenants. Super communicative and respectful. It’s a shame to have to move as it’s been such a great experience. Couldn’t recommend them enough!