Carindale Veterinary Surgery

They’ve taken care of my fur babies for years now and always have friendly service. They genuinely care about your pets and will go out of their way to make sure they’re well looked after. I love that photos get given of their time at the vet if they have to stay for surgery or tests. Thank you!

We have been taking our dogs there for almost 10 yrs. Dr Jo is a great vet, always very clear and explains things. We have experienced first hand that they recommend what they believe will give the best outcome for your animal, they don't suggest procedures just for the sake of it. We have always been able to get appointments when we've needed them, even if they've had to squeeze us in. The nursing staff are all fantastic and very knowledgable.

A big shout out to all the staff at the Carindale Vet Surgery, whose every name escapes me. I can honestly say vet nurse Bridget and senior vet Tess exemplify the high level of professionalism, care, friendliness and support that I receive at this practice upon every visit whether it's at the appointment level, collecting medication or purchasing products. I have observed staff interactions and service to be of the same high quality with everyone who visits and consistent across all activities from checking in at reception, reuniting fur babies with owners, finalising accounts, along with lovely customer phone service. It was a great day when I chose this practice to look after my pets' health and well-being.

I have taken both my cats to this vet and they received nothing but the best of care.
I find the staff to be incredibly knowledgeable and friendly.
The clinic itself is always super clean and I love the designated 'cat parking area' as this helps keep my fur babies nice and calm while they wait for their appointments.
I personally loved the little my day at the vet book I have received for each of my babies that has loads of helpful information and a hard copy of their after surgery care plan just incase you forget something and a picture of them while they were at the vet.

Many thanks and head boofs for taking such good care of my babies (Roger and Sheldon)

Thank you Dr Jo and Dr Erina very caring vets and all the vet nurses are lovely and super helpful. Caroline, Mel, Chloe and Bridget thank you for all you do for Little Paws Kitten Rescue. I will continue to take our pets to Carindale Vet, all the staff are lovely and you can tell they really care and love animals!

The grooming service here is fantastic! I take my 1 yr Cavalier here and they always make him look beautiful. He loves his groomers visits, all the girls are super lovely

Really great clinic super clean and friendly. Never been here before but was able to get a last minute appointment on a Sunday! Checked my dog over for a health check and treated his half ripped off nail and sent us on our way. No pressure to buy anything or pushy marketing just a good quality vet clinic with great staff. 👍

We moved over to another vet a year ago after the worst treatment at this vet . We are so happy now as vet was traumatic. I requested all the reports of visits .In case I needed. These people are disgusting they mock you & write it down as well. One even had wanted to buy the food as it was on sale of 50% . One spoke of our daughter for no reason whatsoever. It was really weird .!One comment was - when asked what the puppy was eating -it states I said I don’t know I just know it’s very expensive ! . I could not recall the name at the time . I made a joke & said I do know it’s expensive though. Why write that about a customer., I believe most notes they write is on their customers not the pets - it’s disgusting. Snide comments - like she asked how much it would be . Etc Every visit & they comment in a sarcastic way. Not much on the pets which I would believe would be more important .They were rude and dramatic . Very disappointed with the attitude of this company. I had used this vets for the last 7 years for both our dogs and cats although their prices are on the very higher side & they always try to add on extras, I had been reasonably happy with the service..then one of our pets needed a specialist. I was questioning as Anyone would. As she is telling me it’s like $300 plus . I also had to pay $$ for 5 mins and was told had to see specialist. Which I was fine. .. was waiting for referral to be sent . They wanted us to come in again & pay another $130 for a few minutes . No given reason just to check ... I said why when we are going to specialist.. specialist was over $300 plus They kept wanting to come in & charge over 100 for 5 mins .why I would need to come in again .. I asked .. they don’t like that. !- after just been for a referral . So they could take another $115 for 5 minutes which clearly did not have to . If I asked anything I was snapped at. Worst of all the comments . They when they sent email to specialist they had more comments about customer . Specialist showed me .I said I did not understand why they wanted me to keep coming in . Specialist agreed. . Who does that . These people should be ashamed of themselves. They need to focus on the pets not the owners. Even emailed complaint & no reply .