Holland Park Magistrates Court
8 Marshall Rd, Holland Park West QLD 4121, Australia
3.6
22 reviews
8 comments
F3H7+96 Holland Park West, Queensland, Australia
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
Holland Park is a two bit courthouse and the decisions coming from that building are beyond tenant sympathetic.
I paid over a $100 to open a QCAT case against a mechanic who stole money from me and have it heard in a court of law, namely the Holland Park Magistrates Court, also providing precise details of my residential or mailing addresses, including signing an address change form, clearly specifying where I'd be living at any given point in time. Costly and disastrous filing errors made by the administrative team at the Holland Park Courthouse (HPCH) meant that mail sent to notify me of the court date set, was sent to the wrong address despite clear instructions given initially on where to send my mail to depending on the date. This was confirmed over the phone by a staff member of the admin team, who admitted to me the mail was sent to the wrong address. Numerous attempts to follow up on this matter over the past few months including phone calls made to HPCH, responded to with promises of following up the matter via a return phone call, by the person I spoke to over the phone at HPCH, yet weeks later, still no-one rang me back. Also constant tardy replies to my emails. Also constantly spelling my surname wrong, despite attempting to clarify several times. Now they have the audacity to ask me to pay a filing fee to reopen the case when it was not my fault in the first place I was not present at the previously set court date, as I had no idea of the date to attend, all thanks to the numerous mistakes made by the admin team at HPCH, not to mention the poor and dismissive customer service.
I have kindly asked numerous times to have a new court date set, but have just been met with deflection of blame, (despite them initially accepting blame for their wrongdoings) and insisting for me to fill out forms, and pay more fees, when I shouldn't have to, because none of this is my fault. All these delays have caused me a great deal of mental stress and pain, as this has dragged on far longer than it should.