Stems Flower Market

I was so disappointed, got a “bunch” of 5 peonies that were boasted to become these big beautiful flower heads and i spent the $30. Since then i have looked after them properly like all other peony flower bouquets i have had and this is the result. Ridiculous. I purchased Friday and they aren't even opening, they are just falling apart without any intervention.

Hi. I ordered from Stems, some roses on New year’s eve, that too, from Pakistan. Great customer service, timely delivery & loveliest pair of roses delivered! Made our day 😍🌹

Richard was of great patience and help! Cheers.

Very friendly and helpful people offering an excellent assortment of fresh flowers. I've been a couple of times and the service has been great, the hardest part is choosing.

Beautiful flowers, so efficient with deliveries, friendly and considerate. Any time I visit they assist me in picking the best bouquet for whomever it’s for. And then I always get myself something too - they have the best range at great prices. Such a beautiful store and great customer service always.

My husband occasionally likes to buy me a bunch of flowers inparticular when we have had a sad time. The only time he can go in is Sundays and EVERYTIME he comes home from Stems at least half the flowers in the bunch are pretty much dead and even with trimming stems, soaking(depending on flower) exhausting every florists trick im lucky to get 3 days before there heads drop. Last Sunday he spent a decent amount on a bunch obviously pre made sometime during the week and the most expensive part pink roses were already drooping and all petals brown. I have had to tell him no more from stems as he thinks he's doing the right thing and unfortunately doesn't know much about flower's, im tired of him bring ripped off. Please don't give me a message how your flowers are fresh EVERY day as clearly they are not. And yes you make bunches up to sell but unfortunately if they don't and some in the bunch have deteriorated either replace, sell for much less. In short he payed a fortune for 3 stems of lillies.
Unfortunately I'm not the only person who has had this after talking to people.

Phoned up and ordered for delivery, and Stems were happy to do it same day. Customer service was fantastic, and I also received a confirmation text and photo once the flowers and chocolates were delivered to my friend. Beautiful arrangement of flowers too! Very happy 😊

Flat rate delivery for up the hill is $13+. Despite this, delivery staff are irate about having to wait at the concierge to deliver flowers as my govt office can't accept deliveries on my behalf.

I can appreciate the frustration. However, I can not appreciate the delivery driver giving my staff a telling-off for (regrettably) taking too long to come down to the lobby, stating, "we have to call it on doing deliveries here". They have every right to decline to provide this address with their service, but she didn't need telling off for the whole building. She is one of the hundreds of tenants from one of the multiple agencies in this office building, not their representative and I don't appreciate it.

Flowers aren't always delivered for happy occasions, so additional negativity isn't appreciated, so I won't be using stems again, not even from home where I'm ~allowed~.

I went to Stems with my sister and we asked for a bright mixed bunch of flowers. As we got to the car we realised that we weren't 100% happy with one of the types of flowers in the bunch and asked the young lady behind the counter if she could swap it for something else. She kindly swapped out the flowers we didn't like and gave us some beautiful purple mixes to replace them. We are so happy with how our bunch turned out, thank you for your great customer service.