BBVA

(Translated by Google) On Sunday none of the Autogestion ATMs worked. For credit card payment the machine swallowed money, it did not accept the bills. A disaster!! I visited 4 branches and I could not pay. Shameful the service they give!

(Original)
El Domingo no funcionaba ninguno de los cajeros de Autogestion. Para Pago de Tarjeta de credito nos trago dinero la maquina, no aceptaba los billetes. Un desastre!! recorri 4 sucursales y no pude pagar. Vergonzoso el servicio que dan !

(Translated by Google) I went through one of the boxes. I waited more than half an hour for my turn. When they decide to call me on the screen, I was already solving an administrative matter. They make another person pass. Immediately after I enter the box and the cashier, who was eating a yogurt, throws me out in a very bad way because it was not my turn. The face-to-face care is disastrous. I am definitely going to change banks.

(Original)
Pasé por una de las cajas. Esperé más de media hora mi turno. Cuando deciden llamarme por pantalla, ya estaba resolviendo una cuestión administrativa. Hacen pasar a otra persona. Inmediatamente después ingreso al box y la cajera, que estaba comiéndose un yogur, me echa de muy mal modo porque no era mi turno. La atención presencial es desastrosa. Sin dudas voy a cambiar de banco.

(Translated by Google) I went to accompany my grandmother and the woman from box number 5 attended us, a horrible experience. It is incomprehensible that a person who mistreats an elderly person continues to work in public service.

(Original)
Fui a acompañar a mi abuela y nos atendió la mujer del box número 5, una experiencia horrible. Inentendible que una persona que maltrata a una persona mayor siga trabajando en atención al público.

(Translated by Google) When I made a deposit through the ATM, I swallowed the money and the operation was closed. Thanks to the good disposition of the employees, they solved the problem after banking hours and deposited it in my account. Thank you

(Original)
Al hacer un depósito por el cajero, me tragó el dinero y la operación se cerró. Gracias a la buena disposición de los empleados me solucionaron el problema luego del horario bancario y me lo depositaron en mi cuenta. Gracias

(Translated by Google) It's the neighborhood bank. Luckily with the isolation they put many ATMs. As for the attention, it is relatively good, other there are very few personal tellers, so if you are going to do something you need a person at the register, there are days when you have to arm yourself with patience.

(Original)
Es el banco del barrio. Por suerte con el aislamiento pusieron muchos cajeros automáticos. En cuanto a kas atención es relativamente buena otro hay muy pocos cajeros personales así q si vas a hacer algo q necesitás a una persona en la caja hay días q tenes q armarte de paciencia

(Translated by Google) I have been coming to this branch for 4 years because I have no other choice and there are few times that I was able to deposit normally. THE SELF-SERVICES NEVER GO. If you are in cashier hours you have to deposit a minimum of 150 thousand, otherwise they won't let you pass. The lack of interest, respect and consideration for the client is indescribable. Nobody cares. Total, they all get their salary and if one doesn't get to pay their card, rent, or whatever, they ch@@@ a hue@@. The first thing I do in 2023 is close my account at this farting bank.

(Original)
Hace 4 años que vengo a esta sucursal porque no me queda otra y son contadas las veces que pude depositar con normalidad. NUNCA ANDAN LOS AUTOSERVICIOS. Si estas en horario de caja tenes que depositar mínimo 150 mil, sino tampoco te dejan pasar. La falta de interés, respeto y consideración por el cliente es indescriptible. A NADIE le interesa. Total, todos cobran su sueldo y si uno no llega a pagar su tarjeta, alquiler, o lo que sea, a ellos les ch@@@ un hue@@. Lo primero que hago en el 2023 es cerrar mi cuenta en este banco pedorro.

(Translated by Google) I must admit that both the manager and his team try to solve the problems that the "direct" account executives do not know how to solve. The manager has asked me for my number twice and actually called me with the solution.

(Original)
Debo reconocer que tanto el gerente como su equipo tratan de resolver los problemas que los ejecutivos de cuenta "direct" no saben resolver. El gerente en dos ocasiones me ha pedido mi número y efectivamente me llamó con la solución.

(Translated by Google) The employees don't know anything and don't want to help anything, you know less than Jon Snow

(Original)
los empreados no saben nada y no quieren ayudar nada , sabes menos que Jon snow